Shipping Policy
Shipping Policy for Smart & Elegant
Effective Date: November 27, 2024
At Smart & Elegant, we strive to ensure your order reaches you quickly and efficiently. Please review our shipping policy for details on delivery options, timeframes, and costs.
1. Processing Time
- Orders are processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking details once your order has shipped.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-10 business days.
- Expedited Shipping: Estimated delivery within 2-5 business days.
- International Shipping: Delivery times vary by location, typically 7-20 business days.
Note: Delivery times are estimates and may vary due to unforeseen circumstances, such as weather, customs delays, or carrier issues.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight.
- Free shipping may be offered for orders exceeding a specified amount (if applicable).
4. International Shipping
- Customers are responsible for any customs duties, taxes, or fees imposed by their country.
- Delays caused by customs are beyond our control.
5. Incorrect Shipping Information
- Please ensure your shipping address is accurate before completing your purchase.
- Smart & Elegant is not responsible for orders shipped to incorrect or incomplete addresses. If you notice an error, contact us immediately at mikegmz@gmail.com to correct it.
6. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date.
- We will assist in filing a claim with the carrier and arrange for a replacement or refund as applicable.
7. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order on the carrier’s website for real-time updates.
8. Delivery Issues
- If your package is marked as delivered but you did not receive it, please check with neighbors or contact the carrier directly.
- If the issue persists, contact us at for further assistance.
9. Contact Us
If you have any questions or concerns about shipping, please reach out to us
Thank you for shopping with Smart & Elegant. We appreciate your trust in our products and services